E-Page / MultiTrace User Guidance for Members
1. Introduction - Quick Start
Welcome to the e-page MultiTrace User Guidance - for Members.
On this e-page you will find guidance on how to use MultiTrace, the new traceability system of the Rainforest Alliance (UTZ Certified).
MultiTrace is currently being used in the Hazelnut program by both members and certification bodies. MultiTrace will be available for the Coffee program soon!
Licenses for the Coffee and Hazelnut program are requested through MultiTrace.
If it is determined that you need an audit, this audit needs to be scheduled in MultiTrace. Please get in touch with your Certification Body to schedule the audit in the system and request your license.
If you are audit exempted, please contact our Member Support team at firstname.lastname@example.org.
Instructions using the functionalities in MultiTrace are shown in guidance recordings.Please use the table of contents on the right side to navigate through the manual.
You can also save and share this e-page with your colleagues by clicking on 'Print book' under the section Administration on the right side.
Quick Start Guides:
- New to MultiTrace? Set up your account
- Upcoming audit? Prepare your documents
- Manage your stock activities
- How to fill in the self assessment
- How to fill in the group member registry
Link to video
|Planning an audit in MultiTrace||Plan Audit|
|Preparing for an audit in MultiTrace||Prepare for Audit|
|Report Trade||Report Trade|
|Redeem Volume||Redeem Volume|
|Remove Volume||Remove Volume|
|How to fill in the template for group certification||Group Member Registry|
|How to fill in the Self Assessment|| Self Assessment|
Please note: screens might slightly change depending on the Certificate Holder type and used commodity.